Alex M.
Expert, 8 years of experience helping people like you
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To reconnect your offline printer, follow these steps:
Step 1: Make sure that printer is connected to the same wifi connection as the computer.
Step 2: Unplug and wait for a few seconds before restarting the printer.
Step 3: If there are any stuck print jobs in the queue, clear them.
Step 4: Download the latest printer drivers for your printer.
Step 5: Run the "Printer Troubleshooter" on your Windows device.
Note: If the issue persists after trying these steps, you can seek assistance from our technical experts. We offer free consultation for printer issues faced by users and if there is a requirement for any additional software we may charge you.
You can download our Windriver Tool by clicking the button below to fix your printer driver issues. You may need a premium version of Windriver Tool to diagnose this issue yourself or ask our team of experts.
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Yes, printers require driver updates regularly and without these updates your printer might not work properly. Contact our team of printer experts to find out if your printer needs driver update or not for improved performance.