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How to Reconnect Offline Epson XP-8700 Printer to Windows and Mac?
By Robert Baker
Fix Epson Printer Offline Error - Reconnect Now to Wi-Fi
Epson printers are among the most technologically advanced machines out there. These printers are fast, powerful, and come with a robust build. But, it is true you will have some common issues, such as printers getting offline if you are regular users. In addition, offline errors in your Epson printer can arise as a result of various minor or major errors. Some common causes are network issues, faults in drivers, bad cables, and a plethora of others. Hence, it requires special knowledge to solve the Epson printer offline error. To guide you, we will share some most effective methods to solve the printer issue. So, get through the whole content and see which method works for your Epson printer.
Method 1: Change the Status of the Epson Printer
The steps to change the status of the Epson printer to remove the offline issue are as follows.
- In the beginning, go to the Devices and Printers window on your computer system.
- Next, right-click on the Epson printer icon and select ‘See What’s Printing.’
- Then, head to the Printer tab and see the Use Printer Offline option.
- After that, click that option to deselect if it shows a selected tick mark.
- Also, untick the Pause Printing if it shows selected.
Method 2: Remove Paper Jams From Your Epson Printer
When the printer has a paper jam, it can show an offline issue. You can use the below guide to remove the paper jam.
- Before moving with the steps, first, turn off your Epson printer.
- Go to your printer and press the Paper icon to remove the paper from the printer.
- Then, lift the lid off of your printer and take out the jammed paper from your device.
- Once the papers are out, then look for the scrap and debris inside the printer.
- Afterward, load the paper in the document tray and make sure they do not crumble.
- Make sure the printer is on a flat surface to avoid any problems.
- Check that you are using the right quality and size of the paper.
Method 3: Update the Driver of Your Epson Printer
When you use an outdated or faulty driver for your Epson printer, then it can lead to an offline issue. Hence, here is the stepwise guide to update the driver.
- Firstly, go to the Device Manager window on your PC.
- Then, please select the Printer option to expand it.
- After that, look for your Epson printer option and right-click on it.
- A list of options will appear on the screen; click the Update Driver option.
- Then, follow the guide to complete the driver update download.
- When the driver update is complete, then check if the printer is still in offline condition.
- You can also get professional help and a free consultant on the ‘Support’ page of the website.
Method 4: Troubleshoot the Wireless Network Connection Issue
When the Epson device is not connected to the network connection, it can show the symptoms online. Hence, the following procedure will help you to fix this issue.
- For the first step, check the strength of your network connection.
- Then, make sure to move the Epson printer within the range of your Wi-Fi router.
- Also, remove any other electronic device that is between your printer and router.
- Next, go to your router’s account on your computer and then remove the different types of access restrictions.
- After that, you need to register the MAC address of the Epson printer on your router’s account to move forward.
- You need to head to the Network Status Sheet in order to find the MAC address of your Epson Printer.
- While entering the password for your wireless connection, make sure it is correct.
- If you do not see the name of your wireless network in the list, then you can type it manually.
- Also, make sure the Epson printer and computer have joined the same network.
Method 5: Uninstall and Reinstall the Epson Printer
Sometimes, uninstalling and reinstalling the Epson driver software can be the easiest way to get out of offline issues. Here's the process to do that.
- Make sure you have closed all the programs completely on your device.
- After that, select the Start menu on the desktop and choose the Settings icon or option.
- In the settings window, click on the Control Panel option.
- Next, choose the Add/Remove Programs icon.
- There you have to click on your Epson printer model number and select Add/Remove.
- Moreover, head to the Printer Model tab and choose the printer icon you want to remove.
- After that, select the OK option.
- Now, keep following the on-display guide to finish the installation process.
- When the device is removed, reinstall it into your computer system.
- Plus, install the latest compatible driver and check if the Epson printer offline error is gone.
Note: If the problem is not resolved yet, you can go to the ‘Support’ page to get in touch with printer experts and solve the offline issue from the root. Also, see this YouTube tutorial to get more solutions https://www.youtube.com/watch?v=kGh0pazIOdE
Frequently Asked Questions
Question
How do I connect my printer when it says offline?
The procedure to get the Epson printer from offline to online are as follows:
- First, move to the Printers and Scanners window on your desktop.
- After that, find out the Epson printer option and then right-click on it.
- Click on the option of ‘See What’s Printing’ from the option list box.
- And then, select the Printers tab and untick the option of ‘Use Printer Offline’ option.
- Lastly, go to the printer and check if it is still showing offline.
Question
What is printer status offline?
When the printer shows an offline status, it means a connection issue between your operating system and the printer. This can result from hardware or software faults that hinder communication. The print spooler service may be stopped or slow, and wrong printer settings can also lead to an offline error. In addition, having outdated or corrupted drivers can cause the printer to stop working properly.
Question
How do I check if my Epson printer is offline or online?
Complete the following steps to check if the printer is offline or online:
- Confirm that the printer is turned ON and connected to your device or network.
- On your device, go to the Devices and Printers section.
- Search for the printer in the list of printers.
- If it shows the Offline status, right-click on it.
- Now, click on the Use Printer Online option to bring it back online.
- Or, if it shows the Online status, the Epson printer is connected.
- Finally, you are ready to use your printer.