Reconnect Offline HP ENVY 6455e Printer to Computer and Laptop

October 17, 2024

Reconnect Offline HP ENVY 6455e Printer to Computer and Laptop

When your HP printer is offline, you may get frustrated. It’s common to encounter the printer offline issue with your printer. But, sometimes, it’s annoying. That’s why I’m here to guide you to reconnect HP offline printer to computer. I am a printer specialist and talk to many customers every day about resolving printer-related concerns. People often complain to me about their printers being offline. Hence, I am writing this blog, especially for you all.

Wireless Printer Setup

Well, if you are wondering why you get this printer offline error, let me tell you that there are many reasons. From a normal connection issue to hardware issues, your printer might be dealing with something unexpected. So, if you have landed on this blog, you are in the right place. Let’s get started with methods to get your HP ENVY 6455e printer from offline to online.

Method 1: Check Your Connection

The first step is to always check your printer connection. Check if the cables are loose or the internet connection is poor. So, if you spot any issues, you should fix this connection issue and start printing with your HP ENVY 6455e printer. Follow the steps for a USB connection.

  1. First, verify that the USB cable is not broken or loose.
  2. Then, if you find your cables broken, replace them.
  3. Also, you should clean your Ethernet cable and ports and reconnect to its port.
  4. You can also restart your router.

By following these steps, you can check your connection perfectly and reconnect HP offline printer to computer. Let’s move on to the next step.

Method 2: Uncheck the “Use Printer Offline” Option

If the network connection or cable connection is not the reason for the printer offline issue, then it might be an incorrect printer setting. If the “Use Printer Offline” option is enabled on your PC, your printer may go offline. Use these steps to solve the printer offline issue.

  • First of all, tap on the Start button and tap on the Settings menu.
  • Then, select the Devices option under the Settings.

Printer Installation Guide

 

  • After that, choose the Printers and Scanners option.
  • Next, tap on your HP printer model.
  • Now, click on the Open queue button.
  • You will see a new window; there, click on the Printer tab.
  • Lastly, uncheck the “Use Printer Offline” option. If you find it unchecked, then check it first and then uncheck.

 

Printer services

This method really works for your HP ENVY 6455e printer offline issue. So, if the problem is an incorrect printer setting, this method will further save you from it. However, if you face this error frequently and want professional support, you are free to contact us via reconnectofflineprinter.com and move to its support section.

There, you will find an option to connect with our certified experts through live chat or call. You can contact them and get a free consultation to reconnect HP offline printer to computer.

Method 3: Delete Pending Print Jobs From Print Queue

If your HP printer goes offline, it might be due to pending print jobs in the queue. So, you need to check if your HP ENVY 6455e printer has any pending print jobs. So, if you find some stuck print jobs inside, you should remove them immediately using these steps.

  1. First of all, head to the Start menu on your computer, type the command in the box, and hit Enter.
  2. Then, you will see a list, now right click on your Command prompt.
  3. Now, click the Run as administrator option.
  4. After that, a black window will appear. Now, input the net stop spooler and tap Enter.
  5. Enter a command string as %system%\system32\spool\printers\*/Q and hit enter.
  6. Next, enter the net and start the spooler once again. Then, hit Enter.
  7. Afterward, your printer will remove the print queues.
  8. On your command window, enter Exit and then press the Enter button to exit from the screen.

This is how you will delete your print jobs from your HP ENVY 6455e printer. This method may reconnect HP offline printer to computer. If you are looking for professional support, we can provide you with that via reconnectofflineprinter.com. On this site, you need to choose an option to call or chat to get in touch with our live support agents. Then, you can get a free consultation with them.

Method 4: Update HP Printer Drivers

Sometimes, outdated printer drivers can be a big reason for the printer offline issue. Therefore, if you want to resolve your HP ENVY 6455e printer offline issue, you need to update HP printer drivers. Use these steps to update drivers:

  • In the first step, hit the Windows and X buttons together to open the Quick Access menu.
  • Then, hit the Device Manager option and open it on your system.

install printer drivers

 

  • After that, move to the Printers/Print queues option and click to check your printer drivers.
  • Now, locate your HP printer driver and then right-click on it.
  • After that, select the Update driver from the menu.

Select your Printer

 

 

  • Next, tap on the Search automatically for updated driver software.

Wireless connections

 

 

  • Lastly, your system will get HP printer drivers installed.

 

Once you have successfully installed HP printer drivers, you should restart your computer. By a restart your printer will return to online status.

Conclusion

I have covered all the necessary methods to reconnect HP offline printer to computer in this blog. Now, you might know why your HP ENVY 6455e printer goes offline and how you can resolve it. But, if you still feel unsatisfied with our methods and want something more to fix your printer offline issue, you can visit our website at reconnectofflineprinter.com and move to its support section. There, you will be able to either call or chat with our live support agents. The consultation will be free of charge.

Frequently Asked Questions


Question

Why is My HP Printer Offline?

An offline issue occurs when your printer doesn’t support the internet connection. It can happen due to various reasons. Many times, it can be due to a simple connectivity issue, while sometimes due to an overloaded print queue. Furthermore, outdated printer drivers and faults in the hardware might also lead to a printer offline issue.

Question

How to Reconnect HP Printer Which is Offline?

If your HP printer is offline and you want it back online, the simple method is to check your connection. If the connection is working well, there might be issues in the print queue. Also, outdated printer drivers are a big reason for the printer offline issue. So, you should update your printer drivers and clear your print queue to resolve the HP printer offline on a computer. 

Question

How Do I Get HP Printer Drivers?

Downloading and installing HP printer drivers is simple. Follow these steps for details:

  1. On your keyboard, press the Windows + X to open a Quick Access menu.
  2. After that, click Device Manager and open it.
  3. Go to the Printers or Print queues option and check the name of printer drivers.
  4. Now, locate your HP printer, and when you see it, right-click on it.
  5. Next, select the Update driver option from the menu.
  6. Then, choose the option to automatically update the driver software. 
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