How to Reconnect Offline HP OfficeJet 9015e Printer to a PC?

November 7, 2023

How to Reconnect Offline HP OfficeJet 9015e Printer to a PC?

The printer offline issue is the most common error among printers, and the HP OfficeJet 9015e printer also has to deal with it sometimes. If you are the owner of this printer, you might get such an issue once in a while during its use. This HP printer offline error commonly results when the printer is used for a long time and loses its connection with your device due to a poor internet connection, paper jam issues, or outdated printer drivers. In order to reconnect offline HP OfficeJet 9015e printer, you'll have to follow some basic steps to bring it to online status and remove this HP printer offline error.

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Why Does Your HP Printer Go Offline?

There can be multiple reasons for your HP printer to go offline, and you'll have to work on them to overcome this issue. Generally, when your HP printer goes offline repeatedly, it means that it's having connectivity issues. There can be some other issues like outdated printer drivers, faulty hardware, incorrect settings, etc.

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You can fix these issues easily by following the troubleshooting methods or getting help from the technicians. Let's look at the troubleshooting methods to remove the HP printer offline error and bring your printer to online status once again.

3 Methods to Reconnect Offline HP OfficeJet 9015e Printer to Your PC

When you know what may cause your HP printer to offline status, you're all set to reconnect it again to your PC. Below are some methods to fix this issue and get your printer back online. Have a look at them.

Method 1: Check Cables and Connections

Your first step should be to check your cable connections. Here are the steps to check this:

  • In the first step, check if the USB cable is properly placed in your printer.

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  • Then, check if both ends of the cables are correctly placed.
  • Now, if your printer is connected to an Ethernet cable, ensure that it connects well.
  • Replace the cable with a different one if you find a fault in the cable.
  • If your printer is linked via a wireless connection, make sure that the WiFi is functioning properly.

This is the first method to reconnect offline HP OfficeJet 9015e printer to a PC. If you are seeking professional support, you can get help from our official website at reconnectofflineprinter.com. Once you visit this site, you need to tap the support link. Then, you should choose an option to directly call our technical experts or live chat with them.

Method 2: Delete Pending Print Jobs

Sometimes, the pending print jobs may interfere with the printing performance. Hence, if your printer has some pending jobs, it may go offline suddenly and prevent printing. So, by deleting the pending print jobs, you can overcome the offline issue and get your HP OfficeJet 9015e printer back online. Follow the steps below.

  • First, tap on the Start icon on the Windows icon.
  • Then, choose the Settings option and click Devices.

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  • Now, launch the Printers and Scanners and choose your printer.
  • After that, right-click on your printer and tap on See what's printing.

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  • Next, choose all the pending printing jobs and delete them all.
  • Then, tap on the Printer icon and select the Use Printer Online option.

At last, you need to restart your HP OfficeJet 9015e printer to check if the issue has gone or not. If not, you can still follow the other troubleshooting methods.

Method 3: Remove the Printer From Your Computer

If the error continues even after doing the troubleshooting methods, you need to remove your device from your computer. This method may work for you.

  • First, remove your HP printer from the computer.
  • To do this, move to the Printers and Scanners window.
  • Then, choose your printer and then right-click on it.
  • After that, tap on the Remove device.

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  • When the printer is removed from your computer, you should restart your computer.
  • Next, add your printer once again.
  • Then, tap on the Add a new printer option, and then your computer will start detecting your printer.
  • Now, choose your printer and allow it to connect to your computer.

Finally, your HP OfficeJet 9015e printer will be added to your computer once again. This method may let you print again. To get our help with printer fixing, you can contact us via our website at reconnectofflineprinter.com and connect with our experts via Support Page.

Frequently Asked Questions


Question

How Do I Switch My HP Printer From Offline to Online?

There are many methods to switch your HP printer from an offline to online status. The first method is always checking your connection, such as if it's loose or poor. Then, the next methods are updating your HP printer drivers and uninstalling and reinstalling your HP printer. In case you are unable to reconnectoffline HP OfficeJet 9015e printer, you can contact us freely through our reconnectofflineprinter.com website and get a free consultation with our technical support experts. 

Question

Why is My HP Printer Saying It’s Offline?

Your HP printer is saying it's offline because it may be dealing with some issues. The printer connection may be poor, such as a weak cable connection or internet connection. Other reasons can be outdated printer drivers or incorrect printer settings. When you know the reasons, you can fix the error by working on these issues. 

Question

How Do I Prevent My HP Printer From Going Offline?

There are many things you can do to prevent your HP printer from going offline, such as: 

Check your cable connection and internet connections. 

Disconnect your printer from the switch and plug it back. 

Set your HP printer as a default device. 

Clear your print queue and delete all the pending jobs. 

Remove and then add your printer. 

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